91jl.com Privacy Policy

01.Introduction

91jl.com ("the Platform," "we," "us," "our") is committed to protecting the privacy and personal data of all users ("you," "your," "Player") who access or use the 91jl.com online gaming platform. This Privacy Policy describes how 91jl.com collects, uses, stores, shares, and protects your personal information in connection with your use of our services.

This Privacy Policy applies to all personal data collected through the 91jl.com website, mobile browser experience, customer support channels, and any other touchpoints through which you interact with 91jl.com. By registering an account or otherwise using the 91jl.com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

02.Data Controller

For the purposes of applicable data protection legislation, 91jl.com acts as the data controller in respect of personal data collected from users of the platform. As data controller, 91jl.com determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how 91jl.com processes your personal data, or if you wish to exercise any of your data subject rights, please contact us using the details provided in Section 14 of this Policy.

03.Personal Data We Collect

3.1 Registration & Identity Data

When you create a 91jl.com account, we collect the following information:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Residential address, including barangay, city, and province
• Email address and mobile phone number
• Username and encrypted password
• Government-issued ID details (type, number, expiry) submitted during KYC verification
• Selfie or facial image submitted for identity verification purposes

3.2 Financial Data

To process deposits and withdrawals, 91jl.com collects:

• GCash or PayMaya mobile wallet number
• Bank account details (account name, account number, bank name) for BDO, BPI, Metrobank, and other supported banks
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references

91jl.com does not store full credit or debit card numbers. Payment card data, where applicable, is processed by our PCI-DSS compliant payment partners and is not retained on 91jl.com servers.

3.3 Gaming & Activity Data

• Game history, including games played, wagers placed, outcomes, and winnings
• Bonus and promotion usage history
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

3.4 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Cookie identifiers and session tokens
• Referring URL and pages visited within the 91jl.com platform

3.5 Communications Data

• Records of live chat conversations with our support team
• Email correspondence with 91jl.com
• Feedback, complaints, and dispute records

04.How We Collect Your Data

91jl.com collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the 91jl.com platform.
• From third parties — including identity verification service providers, payment processors, fraud prevention services, and, where applicable, PAGCOR or other regulatory bodies.

05.Purposes of Processing

91jl.com processes your personal data for the following purposes:

• Account management — to create, maintain, and administer your 91jl.com account, including verifying your identity and age (21+) in compliance with PAGCOR requirements.
• Service delivery — to provide access to games, process bets, calculate and pay out winnings, and deliver the full range of platform features.
• Payment processing — to process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment channels.
• Regulatory compliance — to meet our obligations under applicable Philippine laws and regulations, including anti-money laundering (AML), know-your-customer (KYC), and responsible gaming requirements.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct.
• Responsible gaming — to monitor gaming behavior, enforce deposit and session limits, and administer self-exclusion requests in line with our Responsible Gaming Policy.
• Customer support — to respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Marketing and promotions — to send you information about bonuses, promotions, and platform updates, where you have consented to receive such communications. You may withdraw this consent at any time.
• Platform improvement — to analyze usage patterns, conduct research, and improve the performance, security, and user experience of the 91jl.com platform.

06.Legal Basis for Processing

91jl.com processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you, including account registration, game delivery, and payment processing.
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and PAGCOR regulatory requirements.
• Legitimate interests — processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent — processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time by contacting our support team or updating your account preferences.

07.Sharing Your Personal Data

91jl.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the 91jl.com platform, including identity verification providers, payment processors, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on our instructions and in accordance with this Privacy Policy.

7.2 Regulatory and Law Enforcement Authorities

91jl.com may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies where necessary to prevent, detect, or prosecute criminal activity.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 91jl.com's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.4 With Your Consent

We may share your data with other third parties where you have given your explicit consent to such sharing.

08.Data Retention

91jl.com retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and KYC regulatory requirements.
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML legislation.
• Gaming activity records — retained for a minimum of three (3) years from the date of each gaming session.
• Customer support records — retained for three (3) years from the date of the last interaction, or longer if the records relate to an unresolved dispute or regulatory investigation.
• Marketing consent records — retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 91jl.com's data disposal procedures.

09.Security Measures

91jl.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 91jl.com platform
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account details
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security assessments, penetration testing, and vulnerability scanning
• Multi-factor authentication options for player accounts
• Continuous monitoring of platform activity for suspicious behavior and unauthorized access attempts
• Staff training on data protection and information security best practices

10.Cookies & Tracking Technologies

91jl.com uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly necessary cookies — essential for the platform to function, including session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics cookies — used to collect aggregated, anonymized data about how users interact with the platform, helping us identify areas for improvement.
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 91jl.com platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the platform.

11.Your Data Subject Rights

Under the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 91jl.com:

• Right to be informed — the right to know how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access — the right to request a copy of the personal data 91jl.com holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

12.Minors & Age Restriction

The 91jl.com platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 91jl.com does not knowingly collect personal data from individuals under the age of 21.

If 91jl.com becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the original payment source. If you believe that a minor has registered on 91jl.com, please contact us immediately using the details in Section 14.

13.Changes to This Privacy Policy

91jl.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, 91jl.com will notify you via a prominent notice on the platform or by email to your registered address prior to the changes taking effect. Your continued use of the 91jl.com platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 91jl.com protects your personal data.

14.Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 91jl.com, please contact our Data Protection Officer (DPO):

• Platform: 91jl.com
• Email: [email protected]
• Support: Available 24/7 via live chat on the platform

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been respected. The NPC can be reached through their official government channels.

91jl.com — Operating under the PAGCOR-regulated online gaming framework for the Philippine market. For responsible gaming support, visit our Responsible Gaming page.